Our Staff

Ray Covey, HIS

Ray Covey, HIS

Hearing Instrument Specialist

I was born with a hearing loss, which caused huge setbacks for me as a kid. I knew I wanted to help others who had problems hearing so they wouldn’t face the challenges with social isolation and with ineffective technology that I did. Therefore, I became a hearing aid specialist in July 1977. I enjoy working with people; my patients know that I have been where they are and can understand the frustrations that occur when we can’t hear conversations with our loved ones. I also enjoy building, programming and repairing hearing aids. In my spare time, you may find me performing as an Elvis impersonator for corporate events and charity fundraisers. My personal motto is, “Anything is possible!”

Janice Whitworth

Janice Whitworth

Patient Services Coordinator

I have been in the hearing industry since 2009 and with NewSound since June 2011. I enjoy making people experience their family and friends again in the way of hearing. The smile they give to us when they hear the birds or their grandkids again — that is what makes me love my job. It is so much more than “just a job”, when you can make another person smile and be part of their world again by hearing.

Customer Reviews

Ray is caring about his clientele. When my husband cannot quite explain what needs to be adjusted, Ray figures it out. He is very patient. The office is very efficient and pleasant. Janice always has those cookies out for her customers. Always leave Ray's place with a smile on your...

Jo Anne Noel, on Google

I was very impressed with Ray's knowledge and explanations of the hearing aids I purchased. Having met with Ray several times, I would recommend him to everyone interested in improving their hearing.

Douglas Walker, on Google

Great place to get the incredible Audibel hearing aids!!! The staff here is very caring and do a great job making sure you hear correctly.

Claudia Foxworth, on Google

We received such personal and thoughtful care. Very efficient and did a great job explaining all the tests and the use of the hearig aids. Very happy with pur visit!

Cheryl Boone, on Google

I've had hearing aids since I was 4 years old. In the 20 years I've had them I've never had an audiologist as thorough and kind as Ray, and all I went for was a simple tube change. I'll definitely be back to this location even though it's further from...

Melanie McGee, on Google

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