Our Staff

Laura Rivera

Hearing Instrument Specialist

Laura Rivera is a Hearing Instrument Specialist apprentice. Laura is originally from Fairport, NY and moved to Seabrook, TX in 2006. Laura attended the University of Houston and has a Bachelor’s degree in Communication Sciences and Disorders. She started working at the Baytown clinic in 2024. She has worked in various clinics over the years including La Marque, Galveston, Webster, Pasadena and Kingwood. Laura began working in the hearing industry in 2021 as a newborn hearing screener and was drawn to the profession because she was fascinated by how we hear sound. What Laura loves most about saving hearing lives is the joy that it brings to people. Laura strives to educate people about hearing and to provide the care that she would want her family to receive in her everyday work with patients. Outside of saving hearing lives, Laura loves hobbies such as gardening, reading, and dancing. She has four daughters that she is extremely proud of and spends time outside of work with.

Janice Whitworth

Patient Services Coordinator

I have been in the hearing industry since 2009 and with NewSound since June 2011. I enjoy making people experience their family and friends again in the way of hearing. The smile they give to us when they hear the birds or their grandkids again — that is what makes me love my job. It is so much more than “just a job”, when you can make another person smile and be part of their world again by hearing.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Laura did a GREAT job in all scenarios of testing, fittings, affordable aids.Highly recommend unsound hearing centers.

paul, on Google

Services were done in a timely manner

Jeanne, on Google
Petra Smith, on Google

Pleased with the service. Got what we wanted.

Barbara Cellum, on Google
Nick Lavezzi, on Google

I really appreciated all knowledge, kindness, and courtesy in the service given, and yes I would gladly recommend this service to others.

Adams J, on Google

Very kind and helpful young lady! Answered all of our questions.

j carter, on Google

Fast, Friendly Service

Dale Kenney, on Google
Bob Mager, on Google

The service was great. The people were very friendly and helpful in helping me resolve my issues.

Randy Trexler, on Google

great !

Melissa Doucet, on Google

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